Laundry Frequently Asked Questions
Don't see your question listed? You can call us toll-free at (800) 253-1301 or send us an email.
How much detergent do I need for each load?
This depends on the hardness of your water and the soil in your clothing. Softened water requires quite a bit less detergent than hard water — yet the more soiled the clothes, the more detergent you need to clean them. See the instructions on the detergent package for specific guidelines. If soap suds remain at the end of the cycle, you are probably using too much detergent — see "How can I get rid of residual soap suds at the end of a cycle?" [back to top]
Where does the lint from my washer go ?
If your washer doesn't have a lint filter that you manually clean, the lint goes down the drain. This is usually safe for both city sewers and septic systems. [back to top]
The water in my washer's warm cycle isn't very warm. Why?
The warm water for your washer is simply a mixture of the hot and cold water available from your home. If the hot water entering the machine isn't very hot, the warm is actually cool. Also, in northern climates, during winter months, the cold water entering the unit may be significantly colder than in the summer, which causes the warm water to be cooler. [back to top]
In some cases, the water inlet valve may be restricted, or there may be sediment on the screen, that blocks the input of the hot water. For more information, see the Troubleshooting Guide section of our Web site for washing machines. [back to top]
How delicate is the "delicate" cycle?
The systems used for delicate cycles vary widely. Units with at least a two-speed motor — one-speed for regular and another for delicate — are usually more gentle than units with only one speed. [back to top]
What causes those fuzzy balls on some clothing?
Many synthetic clothes shed small fibers that ball up and cling to the clothes. Remove these "pills," if you like, with a fuzz-removing device that you can get from your local clothing materials supplier. Overloading your washer can make this condition worse. [back to top]
Why do some clothing dealers suggest washing clothes inside out?
In the washer, the clothes often turn inside out during the agitation
cycle. Turning the clothes inside out first may be easier on the clothing.
It helps limit abrasion on the "good" side of the fabric, reducing "pilling"
and extending the life of some fabrics such as corduroy. In addition,
any embroidery, decals, and so on are better preserved. It should not
affect the performance of the cleaning action to have the clothes inside
out during wash.
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